3D Asset Market Privacy Policy

Effective Date: [08/05/2026]
Last Updated: [80/05/2026]

This Privacy Policy explains how www.3dassetmarket.com (“3D Asset Market,” “we,” “us,” or “our”) collects, uses, stores, and discloses information when you use 3dassetmarket.com and its related pages, features, and services, collectively referred to as the “Platform.”

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Scope

This Privacy Policy applies to visitors, registered users, buyers, sellers, seller applicants, and other individuals who interact with the Platform.

This Policy does not govern the data-processing practices of third-party websites, sellers, payment providers, or other independent third parties. Their activities are governed by their own privacy policies.

2. Information We Collect

2.1. Information You Provide

We may collect:

  • your name and display name;
  • your email address;
  • account information and encrypted authentication credentials;
  • your studio or company name;
  • your country;
  • your website address;
  • your contact information;
  • your avatar and profile cover;
  • your biography and studio description;
  • information submitted in a seller application;
  • your selected seller plan;
  • information about products and 3D models;
  • images, GLB previews, descriptions, technical specifications, and categories;
  • ratings, reviews, and comments;
  • messages sent to sellers;
  • customer support requests;
  • content complaints and copyright infringement notices;
  • other information you voluntarily provide through the Platform.

Please do not publish or submit sensitive personal information that is not necessary to use the Platform.

2.2. Information Collected Automatically

When you visit the Platform, we or the technical services we use may automatically receive:

  • your IP address;
  • browser and device type;
  • operating system;
  • browser language;
  • date and time of access;
  • pages viewed;
  • interactions and actions performed on the Platform;
  • referring page or website;
  • approximate location derived from your IP address;
  • cookies and similar identifiers;
  • technical logs, error reports, and security information.

We may use local analytics tools, including WordPress Statistics, to understand traffic and Platform performance.

2.3. Public Information

Seller profiles, studio names, avatars, profile covers, descriptions, published products, images, demonstration 3D previews, ratings, and reviews may be publicly accessible.

Do not include information in public fields that you do not want to disclose to other users or search engines.

3. How We Use Information

We may use information to:

  • create and maintain user accounts;
  • review seller applications;
  • manage profiles, products, and seller plans;
  • publish and moderate content;
  • provide catalogs, search functionality, and seller pages;
  • facilitate communication between buyers and sellers;
  • send administrative and service-related notifications;
  • process requests and support inquiries;
  • prevent fraud, spam, abuse, and unauthorized activity;
  • protect the Platform and its users;
  • comply with applicable laws and lawful requests;
  • investigate complaints and alleged rights violations;
  • analyze performance and improve the Platform;
  • protect our rights, property, and legitimate interests.

4. Communications Between Buyers and Sellers

When a buyer sends a message to a seller through the Platform, we may provide the seller with:

  • the buyer’s name;
  • the buyer’s email address;
  • the contents of the message;
  • information about the relevant product;
  • other information voluntarily supplied by the buyer.

After receiving this information, the seller may process it independently of 3D Asset Market. Sellers must use the information only to respond to the inquiry and discuss the relevant transaction, and they must comply with applicable privacy laws.

3D Asset Market does not control communications or the seller’s subsequent handling of information outside the Platform.

5. Purchases and Payments Between Users

Unless expressly stated otherwise, 3D Asset Market does not process payments for purchases of 3D models, store buyers’ payment information, or participate in the delivery of original product files.

Buyers and sellers independently negotiate the price, payment method, license, taxes, refunds, and file delivery.

If a third-party payment provider is used to purchase a seller plan or another Platform service, that provider may independently collect payment and identification information under its own privacy policy. We may receive limited information about the status of a payment but do not necessarily receive or store full payment card numbers.

6. Cookies

The Platform may use:

  • essential cookies for authentication, security, and core functionality;
  • functional cookies that remember user preferences;
  • analytics cookies that help measure traffic and performance;
  • third-party cookies if third-party services are connected to the Platform.

You may restrict cookies through your browser settings. Disabling essential cookies may prevent certain Platform features from functioning correctly.

Where applicable law requires consent before nonessential cookies are placed, the Platform will request such consent.

7. Disclosure of Information

We may disclose information to:

  • a seller to whom a user sends an inquiry;
  • hosting, technical support, analytics, email, anti-spam, and security providers;
  • payment providers when a user purchases a paid Platform service;
  • professional advisers, auditors, and attorneys;
  • government authorities when required by law, court order, or lawful request;
  • copyright owners and their representatives when investigating complaints;
  • a potential buyer or successor in connection with a merger, asset sale, restructuring, or similar transaction;
  • other parties with the user’s consent.

Service providers receive access only to the information reasonably necessary to perform their functions and must process it in accordance with contractual and legal requirements.

8. Sale and Sharing of Personal Information

As of the Last Updated date, 3D Asset Market does not sell personal information for monetary consideration and does not share personal information for cross-context behavioral advertising.

If these practices change, this Privacy Policy will be updated, and users will be provided with any opt-out mechanisms required by applicable law.

We recognize legally valid Global Privacy Control signals where required by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide and operate the Platform;
  • maintain user accounts;
  • perform contractual obligations;
  • resolve disputes;
  • maintain security;
  • prevent fraud;
  • comply with legal requirements;
  • protect legitimate interests.

Retention periods depend on the category of information and the purpose for which it was collected. When information is no longer required, it may be deleted, anonymized, or retained in a restricted archive where required by law.

Public materials may remain in backups and technical logs for a limited period after deletion.

10. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure. Users are responsible for protecting their passwords and must notify us promptly if they suspect unauthorized access to their accounts.

11. User Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

  • learn what personal information we collect and use;
  • obtain a copy of your personal information;
  • correct inaccurate information;
  • request deletion of certain information;
  • restrict certain processing activities;
  • opt out of the sale or sharing of personal information;
  • opt out of targeted advertising;
  • withdraw previously provided consent;
  • appeal the denial of a privacy request;
  • receive equal service without discrimination for exercising your privacy rights.

To submit a request, contact us at support@3dassetmarket.com.

We may request reasonable information to verify your identity and protect your account. Where permitted by law, a request may be submitted by an authorized agent.

We may retain certain information where necessary for security, legal compliance, rights protection, recordkeeping, or the completion of outstanding obligations.

12. Rights of California and Other U.S. Residents

If the privacy laws of California or another U.S. state apply to our activities, eligible residents may have additional rights to:

  • receive information about the categories of personal information collected;
  • receive information about the sources and purposes of collection;
  • receive information about the categories of recipients;
  • access specific pieces of personal information;
  • correct or delete personal information;
  • opt out of the sale or sharing of personal information;
  • limit certain uses of sensitive personal information;
  • opt out of certain profiling and targeted advertising;
  • appeal a decision regarding a privacy request;
  • receive services without unlawful discrimination.

During the preceding 12 months, we may have collected the categories of information described in Section 2 and disclosed them to the categories of recipients described in Section 7 for business and operational purposes.

13. Children’s Privacy

The Platform is not directed to children under 13, and we do not knowingly collect their personal information.

If we learn that a child under 13 has submitted personal information without legally valid parental or guardian consent, we will take reasonable steps to delete it.

A parent or legal guardian may contact us at support@3dassetmarket.com.

Seller registration and transactions are intended only for individuals who are at least 18 years old or have reached the age of legal majority in their jurisdiction.

14. Third-Party Links and Services

The Platform may contain links to sellers’ websites, social media platforms, and other third-party resources.

We do not control their content, security, or privacy practices. Before interacting with a third-party service, users should review its applicable terms and privacy policy.

15. International Users

The Platform is operated from [state and country of the operator]. If you access the Platform from outside the United States, your information may be transferred to and stored in the United States or another country whose privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised Last Updated date.

If the changes are material, we may also provide notice through the Platform, user accounts, or email.

17. Contact Information

For privacy questions or to exercise your privacy rights, contact:

3dassetmarket.com
Email: support@3dassetmarket.com